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Unveiling the Solar Industry’s Dark Secret: A Surge in Bankruptcies

Posts Tagged ‘Service Calls’

Unveiling the Solar Industry’s Dark Secret: A Surge in Bankruptcies

Thursday, January 25th, 2024

In the sunny landscape of San Antonio, an alarming trend is casting a shadow on the solar industry—companies going bankrupt, leaving customers stranded and systems unfinished. As a solar consultant, I’ve encountered a surge in leads from individuals desperately seeking help for broken solar systems with expired warranties. The burning question is, why are solar enterprises collapsing?

The Installation-Service Dilemma

One of the primary reasons behind this downfall is the fundamental mindset of solar contractors. Most are solely focused on installations and lack a dedicated service department. When faced with a choice between installing a new system for profit or addressing service calls at a loss, many opt for the former. The consequence? Unattended service issues, frustrated customers, and a snowball effect of negative reviews.

Waiting Months for Service

The disturbing reality is that homeowners, expecting service, often find themselves waiting months for their solar contractor to show up. Some even give up on their warranty, assuming the company has shut down, only to realize later that their installer prioritized new installations over servicing existing systems. As negative reviews accumulate, these solar businesses find themselves on a downward spiral towards closure.

Sales Lies and Market Contraction

Another factor accelerating the demise of solar organizations is the misinformation propagated during sales. False promises of solar tax credits and zero electric bills contribute to a growing dissatisfaction among customers. As these deceitful practices become exposed and the market contracts, solar companies face a double blow—reduced sales and an influx of negative publicity. Layoffs follow, along with a diminished commitment to service, signaling the inevitable end for these businesses.

Conclusion: A Call for Transparency and Accountability

The dark secret of solar installers going bankrupt reveals a dire need for transparency, accountability, and a shift in industry priorities. Homeowners in San Antonio considering solar must be aware of potential pitfalls and demand clear commitments from contractors. It’s time for the solar industry to prioritize service, uphold honesty in sales practices, and ensure the longevity of solar installations. As consumers, let’s demand accountability and transparency to sustain a solar industry that truly benefits us all.

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